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Help & Contact

FAQs for Private Passengers

  1. FAQs for Private Passengers
  2. Name & Flight Changes Passengers
  3. question

Who should passengers contact if they need to change the date of their flight or if they want to cancel their flight?

Passengers need to contact the travel agency or the online travel portal where they purchased their ticket. Hahnair does not make any change to itineraries and does not reissue tickets. The responsible travel agency or online travel portal will process the rebooking in accordance with the fare rules. If a difference in tariffs applies, the travel agency or online travel portal will charge the passenger for the difference.