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Help & Contact

Check-in, Baggage & Special requests

  1. FAQs for Private Passengers
  2. Check-in, Baggage & Special requests
How can passengers add their frequent flyer account to their booking?
Hahnair only provides the ticket (= ticketing carrier), it is not the operating carrier of the flight. As such, Hahnair is not able to add frequent flyer information to a booking. Passengers need t...
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Is it possible to pay for extra-luggage?
Hahnair is not entitled to assist with baggage inquiries as these are determined by the operating carrier. Passengers need to contact the operating carrier directly or contact their (online) tr...
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Where can passengers find the baggage allowances for their flight?
Visit the website of the respective partner carrier to find detailed baggage information. The contact information of the partner carriers including the website URL can be found on the Hahnair web...
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How can a passenger book a special assistance request (e.g. seat assignment, special meal request, traveling with pets, etc.)?
Hahnair is not entitled to assist with baggage inquiries as these are determined by the operating carrier. Passengers need to contact the operating carrier directly or contact their (online) tr...
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Is online check-in possible with a Hahnair ticket?
Whether or not an online check-in is possible, depends on the operating carrier. Only if the operating carrier offers this option, it is possible to check in online. Hahnair only provides the ti...
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