Privacy

General website access
Every time access is gained to our server this is captured and stored by our system. The data we store relates to the date address and the document accessed. This data may in an anonymous format be used for subsequent statistical analysis (further information under ‘data analysis’. By using or accessing our server, users accept this kind of usage. You can repeal your acceptance at any time.

 

Cookies
We use cookies on various sites in order to make our website more appealing and to enable certain functions. These cookies are small text files, which are stored on your computer. Most of the cookies we employ will be deleted from your hard drive after closing the browser window (the so-called session cookies). Other cookies remain on your computer and make it possible for us to recognize your computer during your next visit (the so-called permanent cookies). Our partner companies are not permitted to use cookies to collect or process data via our website or to use such data.

 

Usage of personal information
Personal identifiable information (PII), that is information that may be used to identify a person such as your full name, email address, mailing address or telephone number, we obtain from and about individuals through this website or other media will be stored and dealt with in adherence with prevailing German data protection laws, that is mainly the German data protection law (BDSG) and the German Telemedia Law (TMG). You can use this website without disclosing personal information (see 1. General website access). For the use of some contents it is necessary to provide us with personal information, otherwise we won’t be able to offer you the full range of available services. PII will only be used for the purpose for which it is submitted to us, unless other uses are disclosed at the time of collection and you allow us to use the information in these other ways. Personal information gathered by this website or other media will only be stored to provide you with the services we offer on this website and to enhance our relationship with you. We collect PII from you which you voluntarily submit to us because you want us to furnish you with services, information or products. Hahn Air Lines GmbH only keeps the data for the time necessary to fulfill the purpose of collection or further processing.

Hahn Air Lines GmbH uses commercially reasonable administrative, technical, personnel and physical measures to safeguard PII in its possession against loss, theft and unauthorized use, disclosure or modification. Hahn Air GmbH is not responsible for the security of data transferred to us over the Internet. Please make sure that your internet-connection offers you the level of security you desire.
Hahn Air Lines GmbH may be required to disclose PII to comply with applicable federal, state or local law or when it is necessary for the performance of a contract to which you are a party and to protect the safety and security of visitors to our websites.
Hahn Air Lines GmbH will strive to keep all data accurate and up to date. In order to do so and to be able to offer you the full range of services we may use data furnished by reliable third parties.
According to the German data protection law (BDSG), you have the right to gratuitous information about your stored data, as well as the right to rectification, blocking, or deletion of data where applicable.
If these are inaccurate despite our efforts to make sure that PII is accurate, up-to-date and appropriately complete, we will amend them at your query.
If you have any questions or complaints about the way in which Hahn Air Lines GmbH collects, shares or uses your PII or about this Privacy Policy feel free to contact us by email on: datenschutz@hahnair.com

or write to:
Data Security Officer
Hahn Air Lines GmbH
An der Trift 65
D - 63303 Dreieich
Germany

Registration
If you choose to become a registered user of this website, you will need to set up a user account. When registering you will be asked to provide, inter alia, your name, email address, telephone number, the country you work in and your position in the agency and create a password. Not all of these are required data, so you do not need to fill in each box. For purposes of this Policy, the terms “personal information” and “personally identifiable information” shall include all information provided during your initial registration on the Website, including, for example, your real name, e-mail address, postal address and other location information, certain other demographic information or information that may enable online or offline contact with you. If you do choose to include information about your city or country of residence when setting up your account, please be aware that such information may be available for viewing by other users of the Website and to the general public.
Revocation of consents granted:
You may have granted the following consent during the registration process.

- Always receive quick check e-mail confirmation
- Always receive copy of webrequest emails
- Hahn Air Newsletter

Please note that your consent may be revoked at any time.
Please note that if you choose to use any of the public accessible part of this website, e.g. the questions and answers section, some of the information you did provide us with might be available to other users of the website and to the general public.
If you are a registered user of this website, it is your responsibility to maintain the confidentiality of your account and password and to restrict the access to your computer so that unauthorized access to your account is prevented. You are responsible for all activities carried out under your account and password. You should take all necessary steps to ensure that the password is kept confidential and secure and should inform us immediately if you have any reason to believe that your password has become known to anyone else, or if the password or account is being, or is likely to be, used in an unauthorized manner. You can access and update the information you provided us with when becoming a registered user in the “login/register area of this website. Please ensure that this information is accurate and up-to- date and notify us of any changes in a timely manner.
Hahn Air Lines GmbH reserves the right to refuse access to the website, terminate accounts, remove or edit content at our discretion.

 

Registration as HR Ticketing Centre
Registration as HR Ticketing Centre may only take place with consent of the authorized representative of your travel agency.
Information provided as “travel agency information” during registration will be featured on the Hahn Air website- this is the picture and logo you upload, the name, office type, address and the contact details of your agency. The provided information may be adjusted at any time by the registered agent. You are responsible for any such information and, with the upload, guarantee that you hold the exclusive rights to such information and that its publication is not prohibited by laws, infringes rights of third parties or is offensive to the public.

With registration as HR Ticketing Centre you agree to receive regular information about benefits, services and events. All communication will be send to the email-address used for registration.

HR Ticketing Centres benefit from several service offers made by Hahn Air to travel agencies. The services are provided voluntarily and free of charge and Hahn Air may at any time withdraw its offer at its sole discretion. The registration does not entitle any travel agency registered as HR Ticketing Centre to represent themselves as contractors, employees, authorized agents or representatives of Hahn Air. This service offer does not entitle registered travel agencies to any compensation or commission payment, nor does it entitle to the use of Hahn Airs name, logo and trademarks, with the exception of the use of the term Hahn Air Airport Ticketing Centre (HR-ATC)/ Hahn Air City Ticketing Centre (HR-CTC) and the materials provided by Hahn Air to be used by HR Ticketing Centres.

 

Applicable Law and Jurisdiction
These Terms and Conditions are governed and will be interpreted in accordance with German Law. The court of jurisdiction for any claim or dispute which might arise out of or in connection with these terms and conditions for business customers and international private customers is the competent court in Darmstadt, Germany; the court of jurisdiction for national private customers is their locally competent court.

Google Analytics

This website uses Google Analytics, a web analytics service provided by Google, Inc. (“Google”). Google Analytics uses “cookies”, which are text files placed on your computer, to help the website analyze how users use the site. The information generated by the cookie about your use of the website (including your IP address) will be transmitted to and stored by Google on servers in the United States. Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity for website operators and providing other services relating to website activity and internet usage. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google's behalf. Google will not associate your IP address with any other data held by Google. You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of this website. By using this website, you consent to the processing of data about you by Google in the manner and for the purposes set out above.

Here you can find the privacy policy of Google:

https://www.google.com/policies/privacy/

 

New Relic

This website uses the services of New Relic Inc., 188 Spear Street, Suite 1200 San Francisco, CA 94105, USA. New Relic is a website analysis tool which collects user data to analyse and monitor for example loading times of different parts of our website.
The collection of user data is done anonymized at any time. There will be no transfer of any personnel data to New Relic.
To execute their service New Relic uses Cookies. Cookies will be set in your internet browser. You can prevent this at any time by making the relevant security settings in your browser.

Here you can find the privacy policy of New Relic:

http://newrelic.com/privacy

 

Use of Visual Website Optimizer

Our website uses a testing tool from Visual Website Optimizer to determine specific statistical values regarding the use of our services. The tool anonymously collects measured data by using cookies to recognise computer systems. The run time of these cookies is limited to the duration of the test. IP addresses are not saved in the process. You can opt out of having your anonymously collected data stored in the future at any time by visiting the opt out website of Visual Website Optimizer and fill in the website address www.hahnair.com in the field on their website: http://visualwebsiteoptimizer.com/opt-out

 

Facebook

Our site features integrated remarketing tags of the social network Facebook, 1061 South California Avenue, Palo Alto, CA 94304, US. When you visit our website, the remarketing tags establish a direct link between your browser and the Facebook server. This informs Facebook that you visited our website with your IP address. In turn, this allows Facebook to allocate the visit to our website to your user account. We can use the information obtained in this way for displaying Facebook ads. We would like to point out that, as the operator of the website, we receive no information from Facebook about the content and use of the data transmitted. Further information is available in the Facebook data protection statement at https://www.facebook.com/about/privacy/. If you do not wish for any data to be collected via Custom Audiences, you can deactivate this feature here.

 

You can opt-out from being tracked by one of the above mentioned tools with effect for the future by clicking on the button below:

Deactivate tracking

PUBLIC PROCEDURES DIRECTORY

The BDSG (Federal Law of Data Protection) prescribes in section 4g that the data protection officer must upon request make available data to everyone, by suitable means, in accordance with section 4e of BDSG. This and further data is collected in a comprehensive and detailed summary that lies with our data protection officer.

 

In order to provide you with an insight into this process, we have presented the following essential data, which is consolidated and summarised. On request, we are happy to inform you of whether data on you and in which procedure of automated processing your data may be stored, as well as on what kind of data it concerns. This does not affect your right to information in accordance with section 34 of BDSG.

 

  1. I. Information on the responsible organisation (§4e Sentence 1 No. 1 - 3)

1. Name of the responsible body

Saspo Holding GmbH

2. Board of management

Head of Data Processing

Hans Nolte, Nikolaus Gormsen, Kirsten Rehmann

Heiko Franssen

3. Address of the responsible body

An der Trift 65, 63303 Dreieich

 

  1. II. Information on the procedures used for automated processing (§4e Sentence 1 No. 4 - 8)

4. Intended purpose of data collection, processing and use

The object of the company is the acquisition, holding and administration of shareholdings in other companies, including the acquisition of holding functions for companies in the fields of travel services, services in aviation and tourism, marketing, catering, leisure activities and for companies of the same or similar type; furthermore, the shareholding of companies in the fields mentioned above, as personally liable and managing partner.

Data is captured, processed and used in order to fulfil the above-stated purposes.

5. Definition of the implied groups of persons and the relevant data or data categories in as far as they are needed in order to fulfil the purposes set forth in No. 4 above

  • Customers
  • Suppliers
  • Employees
  • Applicants
  • Service providers
  • Co-operation partners

 

6. Addressees or categories of addressees to whom the data may be communicated

  • Public authorities if superseding legal requirements apply
  • External bodies and internal departments in order to fulfil the purposes set forth in No. 4 above
  • External customers in accordance with section 11 of the German Data Protection Act

7. Customary deadlines for the erasure of data

The legislator has issued numerous obligations and deadlines for the storage of data. After these deadlines have expired, the corresponding data is erased as a routine procedure. If certain data is not subject to these obligations and deadlines, it is then erased as soon as the purposes referred to in No. 4 above no longer apply.

8. Intended transfer of data to third countries

Data transfers to third countries are carried out to fulfill the purposes mentioned in section 4 and are in accordance with the relevant legal regulations of the German Federal Data Protection Act (BDSG).

Personal data is only transmitted to third countries to meet communication requirements stipulated in law and international agreements or other exceptional circumstances foreseen by the German Federal Data Protection Act (BDSG). This includes international cooperation with foreign and international business partners and subsidiaries.

 

9. Contact

The Data Protection Officer of Saspo Holding GmbH
An der Trift 65
63303 Dreieich

E-Mail: datenschutz@hahnair.com