Serenity Holidays

This carrier is displayed in your GDS under the X1 code.

Serenity Holidays is an independent, privately owned tour operator which was established in 1987 by husband and wife team Stephen and Sandra Wilde. Still owned by the couple, the company maintains its original principles of providing specialist holidays with a superior service at affordable prices. It uses a Boeing 737 MAX8 aircraft.

Code	Phone/Fax	Email	Web
1SH	+441489 866955	trade@serenity.co.uk

Code

Phone/Fax

Web

1SH

+441489 866955

trade@serenity.co.uk

Travel Details

Verifique Travel Details de H1-Air o X1-Air introduciendo el apellido de uno de los pasajeros y el localizador (ya sea GDS, H1, X1 o aerolínea) o el número de billete. Si usted es un agente de viajes, no olvide reenviar esta información al pasajero. Por favor, tenga en cuenta que solo puede acceder a reservas que se hayan realizado bajo el código H1 o X1.

Para algunas aerolíneas asociadas, puede iniciar el proceso de facturación en línea aquí. Por favor, tenga en cuenta que los horarios de apertura de la facturación en línea varían en función de la aerolínea correspondiente.

Términos y Condiciones

Please note again (as already notified to you at booking)

PASSENGERS ON A JOURNEY INVOLVING AN ULTIMATE DESTINATION OR A STOP IN A COUNTRY OTHER THAN THE COUNTRY OF DEPARTURE ARE ADVISED THAT INTERNATIONAL TREATIES KNOWN AS THE MONTREAL CONVENTION, OR ITS PREDECESSOR, THE WARSAW CONVENTION, INCLUDING ITS AMENDMENTS (THE WARSAW CONVENTION SYSTEM), MAY APPLY TO THE ENTIRE JOURNEY, INCLUDING ANY PORTION THEREOF WITHIN A COUNTRY. FOR SUCH PASSENGERS, THE APPLICABLE TREATY, INCLUDING SPECIAL CONTRACTS OF CARRIAGE EMBODIED IN ANY APPLICABLE TARIFFS, GOVERNS AND MAY LIMIT THE LIABILITY OF THE CARRIER. The Montreal Convention or the Warsaw Convention system may be applicable to your journey and these Conventions govern and may limit the liability of carriers for death or bodily injury, for loss of or damage to baggage, and for delay. EC Regulation No. 889/2002 requires European Community carriers to apply the provisions of the Montreal Convention limits to all carriage by them of passengers and their baggage by air. Many non-European Community carriers have elected to do so in respect of the carriage of passengers and their baggage. The document/itinerary/receipt constitutes the passenger ticket for the purposes of article 3 of the Warsaw Convention, except where another document complying with the requirements of article 3 is delivered to the passenger.

Carriage and other services are provided and operated only by the respective carrier(s) shown in the document/itinerary/receipt and are subject to the contract of carriage with such carrier(s), to this notice, to any notice or receipt of the carrier(s), and to the respective carrier’s individual terms and conditions (Conditions), related rules, regulations and policies (Regulations) and any applicable tariffs, which are hereby again incorporated by reference for application and which may be obtained from such carrier(s) or from Hahnair upon request. If your carriage is by more than one carrier, different Conditions, Regulations and applicable tariffs may apply for each carrier. The Conditions, Regulations and any applicable tariffs of each carrier are, by this notice, again incorporated by reference into and made part of your contract of carriage.

Hahnair is not involved in and not responsible for carriage or other services, but only acts as an intermediary service/agent for booking and ticketing between the respective carrier and the travel agent/passenger. Hahnair’s Terms and Conditions apply.

Data Protection Notice: Your personal data will be processed in accordance with the applicable carrier’s privacy policy and, if your booking is made via a reservation system provider (“GDS”), with its privacy policy. These are available at http://www.iatatravelcenter.com/privacy or from the carrier or GDS directly. You should read this documentation, which applies to your booking and specifies, for example, how your personal data is collected, stored, used, disclosed and transferred.

If I am a travel agent, I will again make aware the passenger of the above information.

„Each Party agrees that it shall not use, i.e. copy, modify, transmit, or make any use of ticket information related to passengers of the other Party for any purpose other than those reasonably necessary to provide and account the transportation services requested by the passenger or those.Otherwise authorized by the passenger. For the avoidance of doubt, the foregoing shall not prohibit either Party from using such information for analytical purposes at an aggregate level. Both parties shall act in accordance with applicable Data Protection Laws. They shall take appropriate technical-organizational measures in order to guarantee the full compliance with such Data Protection Laws.

Baggage Rules

For ADT and CHD:

From London to Banjul:
Carry-on baggage: 1 piece per passenger free of charge (Max 10kg)
Checked baggage:
For booking class H: 1 piece per passenger free of charge (Max 30kg)
For all other booking classes: 1 piece per passenger free of charge (Max 20kg)

From Banjul to London:
Carry-on baggage: 1 piece per passenger free of charge (Max 10kg)
Checked baggage for all booking classes: 1 piece per passenger free of charge (Max 30kg)

No checked baggage for INF

Additional/special baggage (e.g. Oversized baggage or sports equipment): Please liaise directly with Serenity Holidays.

Accept	On
Name	Login
Provider	Hahnair
Purpose	This cookie is required to use the functionalities of the logged-in area.
Cookie name	PHPSESSID

Accept	On
Name	Privacy choice
Provider	Hahnair
Purpose	This cookie saves the settings of your selected cookies.
Cookie name	cookieRequestSettings

Accept	Off
Name	Local Analytics
Provider	Hahnair
Purpose	cookierequest.purpose.owa
Cookie name	owa

Accept	Off
Name	Country
Provider	Hahnair
Purpose	This cookie saves your country settings so that certain website functions can be optimally adjusted to you and your country.
Cookie name	existingCountry

Accept	Off
Name	Chatbot
Provider	Hahnair
Purpose	This cookie is used to unblock the Chatbot functionality on the Hahnair website so that it can be used as a communication tool.
Cookie name	chatbot

Cookie policy

Cookie Settings

Serenity Holidays

The following routes are served

Partner list

Travel Details

Baggage Rules

Accept	Off
Name	Google maps
Provider	Google
Purpose	This cookie is used to unblock Google Maps content. Read here the data policy: https://policies.google.com/privacy
Cookie name	google-maps

Cookie policy

Essential / Necessary

Statistics / Performance

Functionality

Marketing

External Media

Serenity Holidays

The following routes are served

Partner list

Travel Details

Ejemplo

Términos y Condiciones

Baggage Rules