Our website uses cookies to understand how people use it in order to improve your website experience. By klicking on the "Accept"-button below you consent to our use of cookies as defined in our cookie policy. You have the right of withdrawal at any time. Details about our cookies and the possibility to change the settings can be found via the "Change cookie settings"-button. To read our full data policy please click here.
Passengers are required to present proof of the new ticket and provide an explanation for not utilizing the original ticket. Approval of the refund depends on the policy of the operating carrier. If the problem was not caused by the airline's action, a free refund is unlikely unless the fare rules allow it.
Kindly submit a refund application accompanied by all relevant supporting documents. Refunds will be approved only if they follow the terms and conditions of the operating carrier.
