martin is eating a cookie

Cookie policy

Our website uses cookies to understand how people use it in order to improve your website experience. By klicking on the "Accept"-button below you consent to our use of cookies as defined in our cookie policy. You have the right of withdrawal at any time. Details about our cookies and the possibility to change the settings can be found via the "Change cookie settings"-button. To read our full data policy please click here.

Help & Contact

FAQs for Private Passengers

How can a passenger correct their name on the booking/ticket if it was misspelled?

To correct the name in the booking, passengers need to contact the travel agency or online travel portal where they purchased the ticket. It is the travel agency’s responsibility to check if a correction is possible or not and advice the passenger of the necessary steps.