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Help & Contact

Name & Flight Changes

How can a passenger correct their name on the booking/ticket if it was misspelled?
To correct the name in the booking, passengers need to contact the travel agency or online travel portal where they purchased the ticket. It is the travel agency’s responsibilit...
Who should passengers contact if they need to change the date of their flight or if they want to cancel their flight?
Passengers need to contact the travel agency or the online travel portal where they purchased their ticket. Hahnair does not make any change to itineraries and does not reissue tickets. The respons...
Whom should a passenger contact in case of flight changes (departure time or date) or cancellations made by the operating carrier?
Passengers need to contact the travel agency or online travel portal where they purchased their ticket. Please note that Hahnair is not the operating carrier, it is therefore not Hahnair who change...