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Help & Contact

Refunds & Credit cards

How can a passenger apply for a ticket refund?
To request a refund, passengers need to contact the travel agency or online travel portal where they purchased the ticket. The payment was made to the travel agency, and it is the...
Why do the passenger’s bank account or credit card statement say that the ticket amount was charged by Hahnair?
Hahnair has agreements with over 350 partner carriers. While bookings and payments are done through travel agencies, Hahnair may appear on the credit card statement as the validating/ticketing carr...