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In case of involuntary changes (operating carrier reschedules the flight), the travel agent needs to reissue the HR-169 ticket. This is free of charge. The following text needs to be added in the endorsement box: “INVOL REISSUE DUE TO SC XX/YYY DD/MMM (flight number and date). The travel agent also needs to set an I-indicator in front of the fare calculation (I-XXX YY ZZZ40.00NUC40.00END).
All ticket details of the new ticket must match the ones from the original ticket. The new flight needs to be offered with the same operating carrier in the same booking class.
If the travel agent receives a UN/UC without alternative, they need to rebook to the next available flight (before or after the cancelled one) with the same carrier, same booking class and same routing.
If the alternative offered to the travel agent is unacceptable for the passenger, the travel agent needs to send an email to service@hahnair.com. It is mandatory to investigate if an involuntary refund can be granted or if the alternative given is considered reasonable by the operating carrier and therefore must be accepted. If the airline considers the alternative reasonable, a cancellation is considered a voluntary action and a refund will be processed according to fare rules.
Some airlines do not authorize refunds in case of schedule changes.
... Hahnair's Refund Policy applies worldwide and is free of charge . No handling fees apply however a partner airline may charge its own cancellation fees. Refund Policy - Important note for travel agents submitting a refund application : for BSPlink ...
... carriers may impose cancellation fees according to the applicable fare rules. Hahnair processes refund applications within 14 days after submitting all necessary information. Refund requests have to be supported with the complete PNR ...
... can I change or cancel an NDC order? - While we prepare our NDC Servicing APIs, it is still possible to change or cancel an NDC order. If you wish to cancel an NDC order, please complete our online cancellation form , and our team will respond to you ...
... , and (4) changes to flight times (the Information Details) with his customer in due time. 5. Rebookings, Cancellations The rebooking or cancellation of flights booked via etixportal.com can be made by the “etixportal.com ...
... the HR e -Payment Account upon surrender of any tickets or other documents issued for the relevant Se rvices and will be subject to such charges for changes or cancellation applicable to the Services purchased. 4. Termination 4.1. In the ...
... . After this year, the Flight Voucher will be invalid. Flight Vouchers are not transferable. In the event of a cancellation, no monies will be paid out. In the event of a re -booking, any re -booki ng fees must be paid by the ...
... ................................ ................................ ................................ 41 14. Split ................................ ................................ ................................ ................................ .......................... 41 15. Cancellation ...
... the prize . After this year , this Flight Voucher will be invalid. Flight Vouchers are not tran sferable. In the event of a cancellation , no monies will be paid out. In the event of a re -booking, any re -booking fees must be paid by the ...
... . In the event of a cancellation, no monies will be paid out. In the event of a re -booking, any re -booking f ees must be paid by the winner. The Flight Voucher shall not be used in order to pay for any such fees – even if the ...
