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FAQ results

Where can passengers find the baggage allowances for their flight?

Visit the website of the respective partner carrier to find detailed baggage information.

The contact information of the partner carriers including the website URL can be found on the Hahn Air website www.hahnair.com in the section 'Partner Carriers' by visiting the profile of the respective partner. ·

For flights of partners of Hahn Air Systems (H1-Air) and Hahn Air Technologies (X1-Air), you can also check the travel details under mytrip.hahnair.com.

Is it possible to pay for extra-luggage?

Hahn Air only provides the ticket (= ticketing carrier), it is not the operating carrier of the flight. As such, Hahn Air is not able to assist with baggage inquiries; these are determined by the operating carrier. The passenger needs to contact their travel agency or online travel portal or the operating carrier directly.

Where can travel agents find information about the baggage rules of Hahn Air partner carriers?

Visit the website of the respective partner carrier to find detailed baggage information.

The contact information of the partner carriers including the website URL can be found on the Hahn Air website www.hahnair.com in the section 'Partner Carriers'  by visiting the profile of the respective partner. ·        

For flights of partners of Hahn Air Systems (H1-Air) and Hahn Air Technologies (X1-Air), you can also check the travel details under mytrip.hahnair.com.     

Tickets show baggage or piece allowance (e.g. 1PC). It is important to know that the weight allowed for one piece varies from airline to airline, please check the endorsement line of the ticket.

Can multiple H1-Air or X1-Air partners be included on one ticket?

Yes, multiple H1-Air or X1-Air partners can be included on a single HR-169 ticket. 

You can also combine H1-Air and X1-Air partners on one ticket. 

Note: different airlines can have different baggage allowances. To find detailed baggage information, visit mytrip.hahnair.com and log in with the passenger’s last name and in the field 'Booking reference or ticket number', enter the 5 to 8-digit alphanumeric record locator (often called booking reference/number/code) or the 13-digit, numeric Hahn Air ticket number.

How do travel agents handle baggage issues, waiting lists or special requests (sports equipment, wheelchair, instruments, etc.)?

Hahn Air has no access to the reservation systems of our partner carriers.

The travel agency needs to contact the operating carrier directly for any special requests, waiting lists and (lost) baggage issues. Their contact information can be found in the section 'Partner Carriers' under the respective partner on the Hahn Air website www.hahnair.com.

Can multiple H1-Air or X1-Air partners be included on one ticket?

Yes, multiple H1-Air or X1-Air partners can be included on a single HR-169 ticket. 

You can also combine H1-Air and X1-Air partners on one ticket. 

Note: different airlines can have different baggage allowances. To find detailed baggage information, visit mytrip.hahnair.com and log in with the passenger’s last name and in the field 'Booking reference or ticket number', enter the 5 to 8-digit alphanumeric record locator (often called booking reference/number/code) or the 13-digit, numeric Hahn Air ticket number.

Egypt Air

Profile

... EGYPTAIR is the flag carrier of Egypt and one of the world’s pioneer airlines. It is based in Cairo (CAI). EGYPTAIR serves over 80 destinations in 48 countries. Services - Ancillary services available on HR-EMDs Extra Baggage (XBAG) Please note that HR-EMDs can be issued only in GDS Amadeus at the moment. ...

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Saudia

Profile

... Saudia, the flag carrier of Saudi Arabia, is based at King Abdul Aziz Airport (JED) in Jeddah. Saudia serves over 90 destinations in 40 countries. Services - Ancillary services available on HR-EMDs Extra Baggage (XBAG) Please note that HR-EMDs can be issued only in GDS Amadeus at the moment. ...

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Emirates

Profile

... the Middle East, serving over 150 destinations on six continents. Services - Ancillary services available on HR-EMDs Extra Baggage (XBAG) Please note that HR-EMDs can be issued only in GDS Amadeus at the moment. ...

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Luxair

Profile

... (AVIH) Bike (BIKE) Extra baggage (XBAG) Pet in Cabin (PETC) Sports Equipment (SPEQ) Please note that HR-EMDs can be issued only in GDS Amadeus at the moment. ...

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... check-in online. Please note the following details: Along with carrying a boarding pass, affixing of baggage labels, and following all government guidelines while travelling, it is now mandatory to check-in online for all domestic flights. All ...

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... your baggage is lost or damaged, you may be entitled to certain standards of treatment and compensation under the Air Passenger Protection Regulations. For more information about your passenger rights please contact your air carrier or visit the ...

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... Malmö (MMX) – Berlin (TXL). In addition, BRA has also announced a new domestic route: Stockholm (BMA) – Örnsköldsvik (OER), which is scheduled to launch in February 2020. Prepaid excess baggage can be sold on all new routes via HR E-EMD. CemAir ...

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Pascan Aviation

Profile

... -340B aircraft. Note on passenger rights - If you are denied boarding or your baggage is lost or damaged, you may be entitled to certain standards of treatment and compensation under the Air Passenger Protection Regulations. For more information ...

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... Hahn Air (FXG/R)? There are two types of EMDs: 1. EMD -A(associated) is directly linked to a flight coupon (e.g., excess baggage, extra seat) 2. EMD -S(standalone) is connected with a flight coupon (e.g., rebooking fees) There are two ways to ...

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... Sharing Carrier the applicable fare rules and conditions of such Code Sharing Carrier must be observed by the Agent. Please note that regarding general conditions such as, baggage allowance, excess baggage etc. the terms and conditions of the operating ...

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