martin is eating a cookie

Cookie policy

Our website uses cookies to understand how people use it in order to improve your website experience. By klicking on the "Accept"-button below you consent to our use of cookies as defined in our cookie policy. You have the right of withdrawal at any time. Details about our cookies and the possibility to change the settings can be found via the "Change cookie settings"-button. To read our full data policy please click here.

Ayuda y Contacto

Preguntas frecuentes de agentes de viajes

¿Qué se debe considerar sobre reembolsos involuntarios?

Para calificar para un reembolso involuntario, todos los segmentos de vuelo del boleto deben cancelarse, incluidos todos los segmentos alternativos, antes de la salida. De lo contrario, el reembolso solo se procesará de acuerdo con las reglas de la tarifa.