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Hahnair does not permit any name changes unless the fare rules explicitly allow it. Travel agents need to send an email to service@hahnair.com before performing any changes.
Important note: If the travel agent changes the name in the PNR, they expose the passenger to the risk of being denied boarding by the operating carrier.
The travel agent needs to create a new PNR with the correct name and reissue the ticket. Important note: only same itinerary, same airline, same date, same fare or higher (= not a lower fare basis) is accepted
The travel agent needs to cancel the original booking in their GDS!
If the operating carrier requires a fee for the name correction, this fee must be collected when the ticket is reissued. The penalty amount can be found either in the fare rules or on the website of the operating carrier.
It is not possible to perform a name change to a completely new passenger. In this case, a refund of the incorrectly issued ticket must be processed according to the fare rules. Exception: The airline explicitly states in their fare note that a name change is permitted (usually against a charge).
Some airlines do not allow any name corrections or name changes. In this case, the travel agent needs to send an email to service@hahnair.com for further information.
Passengers need to contact the travel agency or the online travel portal where they purchased their ticket. Hahnair does not make any change to itineraries and does not reissue tickets. The responsible travel agency or online travel portal will process the rebooking in accordance with the fare rules. If a difference in tariffs applies, the travel agency or online travel portal will charge the passenger for the difference.
Passengers need to contact the travel agency or the online travel portal where they purchased their ticket. Hahnair does not make any change to itineraries and does not reissue tickets. The responsible travel agency or online travel portal will process the rebooking in accordance with the fare rules. If a difference in tariffs applies, the travel agency or online travel portal will charge the passenger for the difference.
In general, a refund will be authorised for changes to the schedule of more than three hours.
This time frame may vary and depends on the operating carrier. In case more information is needed, send an email to service@hahnair.com
When the schedule change causes any misconnections on the itinerary, a refund can only be authorised if the affected flights are issued on the same HR-169 document. It is mandatory to cancel the booking before you apply for the refund.
Please include the complete PNR history with your request.
Travel agents can perform a rebooking when complying with the following mandatory rules: A rebooking for this passenger is only possible with the same airline, on the same date, or close to actual departure date, and in the same booking class.
A change to a different airline is not permitted. Once the rebooking is completed, the travel agent needs to reissue the document and add the following text in the endorsement box "INVOL REISSUE DUE TO SC XX YYYY/DD MMM” (flight number/date).
Please note: some partner carriers do not accept a rebooking to another flight, even on the same date, if they have offered an alternative option to the passenger. When in doubt, the travel agent should send an email to service@hahnair.com for details.
Travel agents can perform a rebooking when complying with the following mandatory rules: A rebooking for this passenger is only possible with the same airline, on the same date, or close to actual departure date, and in the same booking class.
A change to a different airline is not permitted. Once the rebooking is completed, the travel agent needs to reissue the document and add the following text in the endorsement box "INVOL REISSUE DUE TO SC XX YYYY/DD MMM” (flight number/date).
Please note: some partner carriers do not accept a rebooking to another flight, even on the same date, if they have offered an alternative option to the passenger. When in doubt, the travel agent should send an email to service@hahnair.com for details.
... Please complete the following form if you wish to request a change of an order made via the Hahn Air NDC platform . Please note the following: - Changes are subject to availability and changes are not fully secured until the ticket(s) have been re ...
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... some key players in the distribution industry. And Hahnair is definitely at the top. We've been with Hahnair for a very long time, and we have seen the change in the number of seats that we sell, because we can combine the flights with other airlines ...
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... Alone) - can be used for any service or fee, i.e. lounge access, change fees, group deposits; - items that are not tied or directly related to a specific flight segment 2. EMD - A (Associated) - will be used for flight related services i.e. seats ...
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... period of the Promotion is from April 15th until August 31th, 2021. The Participant needs to get in touch with us within the period of April 15th – May 21st, 2021. Hahn Air Lines reserves the right to change or to amend the Terms and Conditions at any ...
... change transaction and shall contain the necessary adjustments. If not, the booking may be cancelled due to ticketing deadline control. Please observe the relevant published fare rules of the fare owning carriers and the applicable IATA provisions, e.g ...
