The
situation in the Middle East continues creating significant disruption to air
travel resulting in flight cancellations, schedule changes, and route
restrictions.
Please
note that Hahnair acts solely as an intermediary between airlines and travel
agencies. Therefore:
-
For flight changes, refunds, or any other ticketing
request, travellers must contact the travel agency or travel website where
the tickets were purchased. These partners will contact the Hahnair
Service Desk on the traveller’s behalf.
-
All flights ticketed on Hahnair documents are operated
by partner airlines. Conditions for rebookings, cancellations and refunds
are governed by the operating airlines’ fare rules and policies. Hahnair
can process refund and change requests only in accordance with the partner
airline’s fare conditions only.
- The Hahnair Service Desk is not authorised to assist
travellers directly.
We
will continue to fully support travel agencies and appreciate your
understanding and patience during this situation.