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Help & Contact

FAQs

How can travel agents reissue if the coupon (CPN) status is “U” (unavailable)?

  1. The coupon status first needs to be changed to “O”.
  2. Send an email to service@hahnair.com to request a change of the CPN status.
  3. Once coupon is on “O” status, the reissue needs to be done by the travel agency according to the fare rules.