martin is eating a cookie

Cookie policy

Our website uses cookies to understand how people use it in order to improve your website experience. By klicking on the "Accept"-button below you consent to our use of cookies as defined in our cookie policy. You have the right of withdrawal at any time. Details about our cookies and the possibility to change the settings can be found via the "Change cookie settings"-button. To read our full data policy please click here.

Help & Contact

FAQs for Travel Agents

Do HR-169 tickets include protection in case of carrier insolvency?

HR-169 documents automatically include Securtix®, Hahnair’s free insolvency protection.

If the flight of one of Hahnair’s partner carriers issued on a HR-169 ticket is cancelled due to insolvency of the operating carrier, Hahnair grants a full refund of the unused part of the ticket including taxes.

Additionally, Hahnair offers protection for stranded passengers and guarantees to reimburse costs that might arise in such an event. 

More information can be found here.