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FAQs for Travel Agents

How long does the authorisation via SWIFT take?

Within the EU, it usually takes one work day (two days for paper-based payment transactions) and four days if your transaction is made in a currency other than EUR. For transactions outside of the EU, please contact your local bank for details.

As soon as you receive the balance update notification email, your HR e-Payment Account is already loaded.

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Help & Contact

FAQs for Travel Agents

How long does the authorisation via SWIFT take?