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Help & Contact

Name & Flights Changes

Is it possible to change a passenger’s name on the PNR?
Hahnair does not permit any name changes unless the fare rules explicitly allow it. Travel agents need to send an email to before performing any changes. Important note: If th...
What can be done of an HR-169 ticket was issued with a misspelled/ incorrect passenger name?
The travel agent needs to create a new PNR with the correct name and reissue the ticket. Important note: only same itinerary, same airline, same date, same fare or higher (= no...
The operating carrier rescheduled a flight issued on HR-169 or changed the departure times of the booked flights. What can be done?
In case of involuntary changes (operating carrier reschedules the flight), the travel agent needs to reissue the HR-169 ticket. This is free of charge. The following text needs...