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Help & Contact

(Re-) Booking

How do travel agents insert the passenger’s name when creating a booking?
The passenger’s first name and last name must be identical to those shown in the passenger’s passport. For some airlines, the name length cannot exceed a certain number of char...
How do travel agents collect the penalty for rebooking?
All penalties will be collected under the DU tax code; ARC agents use the CP code.
In which GDSs and markets are flights under the H1 and X1 code available?
Flights of the H1-Air and X1-Air partner carriers are available in all major GDSs worldwide under the two-letter code H1, X1 respectively, and can be issued on the Hahnair HR-169 ...